Contact Us


Josh Martin
Josh Martin – Executive Director

Josh Martin, Operations Director of Support, Inc., has a Bachelor of Science Degree in Business Administration and over 10 years of experience working with children, adolescents, and adults with mental health and intellectual/developmental disabilities diagnoses. Josh started with Support, Inc. in 2003 and has served in many roles throughout his tenure. Services provided include Community Support Specialist, Community Support Counselor, Therapeutic Foster Care Case Manager, Community Relations Liaison, Child and Adolescent Day Treatment Director, and Operations Director.


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Karen Melendez, M.D. – Medical Director

Dr. Karen Melendez was born and raised in Los Angeles, California.  She earned her bachelor’s degree from The Johns Hopkins University in Baltimore, MD and her medical degree from Temple University School of Medicine in Philadelphia, PA.  Upon completion of medical school in 2003, Dr. Melendez continued her training and was a resident in adult psychiatry at Temple University.  She moved back to her hometown to complete her fellowship in child and adolescent psychiatry at the Los Angeles County- University of Southern California training program.  Dr. Melendez is double board certified in General and Child and Adolescent Psychiatry.  In addition to her formal training, Dr. Melendez has worked in a variety of settings providing care to all age groups.  In Philadelphia, she worked at the crisis response center at Friends Hospital as the evaluating psychiatrist.  While completing her fellowship in Los Angeles, she worked at Optimist Youth homes, a residential program for adolescents on probation, and provided evaluations and treatment.   In addition to her work with adolescents in the juvenile justice system, she conducted psychiatric evaluations and consults at the Los Angeles County Hospital, including the Los Angeles County Sheriff’s inmate unit.  In 2008, Dr. Melendez moved to the Charlotte area and worked for CaroMont Medical Group in the outpatient psychiatric clinic for three years.  In 2010, she joined Community Health Partners, a Community Care of North Carolina network covering Gaston and Lincoln counties, as their network psychiatrist.  In 2011, Dr. Melendez opened her own practice and it remained open until August 2014 when she was recruited by the board members of Support Incorporated and accepted the position of Medical Director.  As of December 2014, Dr. Melendez has joined Community Care Partners of Greater Mecklenburg, a Community Care of North Carolina network, serving Anson, Mecklenburg and Union counties as their network psychiatrist.


Dr. Ben Johnson
Ben Johnson, Psy.D. – Clinical Director

Ben Johnson, Psy.D, the Clinical Director of Support, Inc., is a licensed clinical psychologist in the state of North Carolina. Dr. Johnson received his BA degree from the University of North Carolina at Chapel Hill and his doctorate in Clinical Psychology from the California School of Professional Psychology. Dr. Johnson has extensive experience working with children, adolescents, and adults within a variety of settings. He has provided therapeutic services for adolescent gang members in Fresno, California and for severely emotionally disturbed children residing in Sacramento California. He also provided both long and short term therapy to adults, focusing on a variety of issues ranging from interpersonal relationships and personal growth to health issues, depression, and anxiety. Dr. Johnson served on the faculty at Alliant International University (AIU), where he taught the Intellectual Assessment course for students working towards their doctorate degrees. Dr. Johnson provides Board approved supervision for staff psychologists and Licensed Professional Counselor Associates. He was also a North Carolina endorsed trainer for Intensive In-Home Services and Diagnostic Assessments.

Dr. Johnson is a trainer for the following courses:

  • Clinical Model Training
  • Cognitive Behavioral Therapy and Ecosystemic Theory and Interventions
  • Parent Training from a CBT and Ecosystemic Foundation
  • Adolescent Therapy from a CBT and Ecosystemic Foundation
  • Clinical Components for Intensive In-Home Services
  • Skill Building Activities/Interventions/Therapeutic Techniques Training
  • Therapeutic Interactions and Interventions for Emotionally Disturbed Children
  • Crisis Prevention Training
  • Diagnostic Assessments
  • Clinical Evaluation Training
  • Medical Necessity and Entrance Criteria
  • Service Delivery and Documentation
  • In-service trainings to address the specific needs and population served
  • Treating Anxiety Disorders
  • Ethics and Law in North Carolina
  • Childhood Disorders
  • Therapeutic Mentoring
  • Counseling Techniques
  • Global Assessment Functioning Training


Shante Vines

Shante Vines – Regional Clinical Director

Shante Vines is a Licensed Clinical Social Worker (LCSW) and a Certified Sexual Offender Treatment Specialist (CSOTS). She has over ten years of experience working in the mental health field which includes providing individual, family and group therapy to various populations. Shante also has years of experience conceptualizing, developing, and facilitating therapeutic groups and psycho-educational workshops and has done so for institutions and communities such as UNC-Charlotte, Urban League of the Central Carolinas, Charlotte Mecklenburg Police Department Diversion and Intervention Programs, Lincoln County DSS, Gaston County Department of Juvenile Justice and Delinquency Prevention, the City of Charlotte Neighborhood Symposiums and the Charlotte Mecklenburg School System Parent and Youth Programs. As the Regional Clinical Director for Support Incorporated, Shante assists in providing clinical supervision to the Intensive-in-Home Program, the Therapeutic Foster Care Department, the Outpatient and School Based Programs as well as the Clinical Evaluation Department. Shante serves as the clinical liaison for Support Incorporated as we are currently the Gaston County Reclaiming Futures Treatment Fellow and a part of the JJSAMHP (Juvenile Justice Substance Abuse Mental Health Partnership) initiative for Mecklenburg County. She also conducts Crisis Intervention Team (CIT) trainings for both Gaston and Lincoln Counties. In her experience with Support Inc. Shante has administratively supervised the Outpatient Therapy Department, the School-Based Therapy Program, as well as the Clinical Evaluation Department. Shante currently sits on the UNC-Charlotte Field Advisory Board as well as serves as a Field Instructor and Adjunct Professor at UNC-Charlotte for the School of Social Work.  She has presented in conferences such as the National Association of Social Workers Clinical Summer Institute on “The African American Male: Implications for the Working Professional,” the American Educational Research Association on “Closing the Race Gap in Math and Science Achievement” the National Youth-at-Risk Conference on “Psycho-educational Life Skills Training for Youth and Parents” and the North Carolina Juvenile Association Conference on “Seeing My World Through My Eyes: A closer look into Developmental Stages and the Eco-systemic Framework as it relates to successful clinical treatment for children and adolescents involved in Juvenile Justice Services.”  She also trains fellow Clinicians and Qualified Mental Health Professionals in various clinical areas.


Dee Tudor
Dee Tudor – Human Resources & Finances Director

Dee Tudor, QMHP, Human Resources and Finance Director, graduated in 1993 with a Bachelor of Arts Degree in Psychology from Canisius College in Buffalo, New York. Prior to coming to Support, Inc. she worked as an Accounting/Payroll Specialist for six years with a local accounting company. She has been with Support, Inc. for ten and half years; she started as a part-time Associate Professional direct care staff and as a part-time office staff performing payroll and accounting duties. She has been promoted several times from Office Manager to Administrative Support Coordinator to the position she currently holds as Human Resources/Finance Director.


Jill Pegram
Jill Pegram – Quality Management / Training Director

Jill Pegram, QMHP, QDDP, Quality Management/Training Director, obtained a Bachelor of Science degree in Psychology in 1991 and has 19 years of experience working with children, adolescents, and adults with mental health and intellectual/developmental disabilities diagnoses. Services provided include residential support, direct care and coordinator services in Psychosocial Rehabilitation (PSR) day program, case management, intakes, and supervisory duties of Community Support, Case Management, Child/Adolescent Day Treatment, and Therapeutic Foster Care programs.


Nancy Henley
Nancy Henley – Day Treatment Program Director

Nancy Henley, EC Teacher and Day Treatment Program Director, has 33 years experience teaching in public school self-contained classes for students with intellectual disabilities, learning disorders, and serious emotional disabilities, including 9 years teaching in the Court Drive/Beacon Hall Day Treatment setting. Ms. Henley, a National Board Certified Teacher, has presented at local, state, national and international conferences on various aspects of teaching BED students and is co-author of three books of daily activities for teaching character at the elementary, middle, and high school levels. Ms. Henley started as Program Supervisor and EC Teacher in September 2011 at our facility-based day treatment in Gastonia.


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Emily McGuire – Therapeutic Foster Care Case Manager Supervisor

Emily McGuire, BA, QMHP, has a Bachelor of Arts Degree in Psychology from University of North Carolina at Asheville and has been serving the mental health, substance abuse, and intellectually/developmentally disabled population for 11 years.  Emily has worked at a Level III Residential Group Home, provided Community Support Services, supervised Support, Inc.’s Community Support Program, and has provided Therapeutic Foster Care Case Management and Supervision. She has now joined Support, Inc.’s management team as the Therapeutic Foster Care Case Manager Supervisor.

Paul McMahan
Paul McMahan – Special Needs Coordinator

Paul McMahan, Special Needs Coordinator, has ten years combined experience working with the mental health/developmental disabilities population through one on one direct care services, targeted case management services, and therapeutic foster care case management services. He possesses an MA in English and spent four and a half years teaching English to middle school and high school students. He currently provides administrative supervision to staff providing DEC, CAP MR/DD, Developmental Therapy, and Personal Assistance services.


If you are unable to reach any of the above listed names and need your concerns addressed immediately, please request that the receptionist page someone and have them return your call immediately.